All orders placed Monday – Thursday are dispatched within 24-48hrs from your purchase date and time.
For orders placed Friday – Sunday please allow 48-36hrs for dispatch.
Most packages are delivered within 5 business days of their dispatch. Normally all products on our website are held in stock, but on the rare occasion that an item is out of stock, we will contact you with the expected delivery time. Once your order is dispatched, you will receive an email from us with a tracking number.

* Online Dispatch working hours is Monday to Friday, closed all public holidays.

* Order processing may take longer during busy periods such as Christmas, and other holiday seasons.

We deliver from Monday-Friday (excluding Public Holidays).

Yes. Please review your email confirmations to validate the courier selected.
*Please note, it may take up to 24-48 hrs after you’ve order for your tracking number to appear in the couriers system.

Yes, you will need to sign for your package.

We’ll send you an email to let you know when your order is out for delivery (as long as you have provided a valid email address).

If you are not at home to accept the delivery, we’ll leave a card with the courier’s contact details.

Please allow 1-5 days to receive an order, if your parcel hasn’t arrived after this time period please contact us by email:  info@verdecream.com