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Shipping Information

* COVID-19 Updates: Our online store is fully operational. Please keep in mind that due to the current circumstances we may have some delays in our estimate delivery time.

Delivery – Ireland

Standard Delivery Times

1-5 working days estimated delivery time.
*All delivery days are an estimate but are based on our current delivery success rates.

Standard Delivery Charges – Ireland

Currently at €6 per order.

All orders placed Monday – Thursday are dispatched within 24-48hrs from your purchase date and time.
For orders placed Friday – Sunday please allow 48-36hrs for dispatch.
Most packages are delivered within 5 business days of their dispatch. Normally all products on our website are held in stock, but on the rare occasion that an item is out of stock, we will contact you with the expected delivery time. Once your order is dispatched, you will receive an email from us with a tracking number.

* Online Dispatch working hours is Monday to Friday, closed all public holidays.

* Order processing may take longer during busy periods such as Christmas, and other holiday seasons.

We deliver from Monday-Friday (excluding Public Holidays).

Yes. Please review your email confirmations to validate the courier selected.
*Please note, it may take up to 24-48 hrs after you’ve order for your tracking number to appear in the couriers system.

Yes, you will need to sign for your package.

We’ll send you an email to let you know when your order is out for delivery (as long as you have provided a valid email address).

If you are not at home to accept the delivery, we’ll leave a card with the courier’s contact details.

Please allow 1-5 days to receive an order, if your parcel hasn’t arrived after this time period please contact us by email:  info@verdecream.com

Delivery – Northern Ireland and United Kingdom

Standard Delivery Times

Currently unavailable. Please check back with us as this may change in the near future.

Standard Delivery Charges – Northern Ireland / UK

Currently unavailable. Please check back with us as this may change in the near future.

Returns & Refunds Policy

Items must be returned within 30 days of purchased. Any returned goods must be unused and in the same condition as it was when you received it, item must be in its original packaging.

If the product you received is faulty or you received the wrong item, please contact us in advance of returning your item.
Email info@verdecream.com

Please allow up to 21 days for refunds to show up on your account. We will refund you by the same method the original payment was received.

The value of refunds is the value of the item at the time of purchase.